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How kalyanexch Handles Your Personal Data

At kalyanexch, we take the privacy of your account information seriously — this page explains exactly what we collect, why we collect it, and how you can request…

Data You ControlSecure Storage PracticesClear Retention PeriodsIndia-Applicable PolicyDirect Contact Path

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kalyanexch Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This Privacy Policy applies to all account holders and anyone who accesses kalyanexch.net, where local law permits. We collect information you provide when opening an account — such as your name, contact details and payment method identifiers like UPI handles, Paytm-linked numbers and PhonePe IDs —

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and information generated automatically when you use our platform, such as device type, session logs and browsing patterns on our pages. We use this data to operate your account, process deposits and withdrawals, respond to support requests, and improve our services. We do not sell your
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personal data to third parties. Where local data-protection law applies, you have the right to access, correct or request deletion of your personal information by contacting us directly.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you have a question about how your personal information is used, or you want to submit a data access or deletion request, our privacy support…

HOW WE PROTECT YOUR DATA

Browse Our Data Handling Practices

From the moment you open an account to every deposit you make via UPI or PhonePe, your data passes through encrypted connections and is stored in access-controlled environments.

Encrypted Data in Transit

All data you send to kalyanexch.net — login credentials, UPI handles, personal details — travels over TLS-encrypted connections so it cannot be intercepted between your device and our servers.

Cookie Usage and Choices

We use functional and analytics cookies to keep your session active and understand how pages are used. You can adjust cookie preferences in your browser settings at any time without losing access to your account.

Account Security Controls

Your account is protected by password authentication and optional two-step verification. We strongly recommend enabling two-step verification to reduce the risk of unauthorised access to your personal data.

Data Retention Periods

We hold account records for as long as your account is active and for a defined period after closure, as required by applicable law. Once the retention window closes, personal data is securely deleted from our systems.

Third-Party Data Sharing

We share data only with the service providers who help us operate — payment processors handling your Paytm or UPI transactions, fraud-detection services, and hosting infrastructure. None of them may use your data for their own purposes.

Requesting Data Changes

You can request a copy of your personal data, ask us to correct inaccurate details, or submit a deletion request at any time. Contact us via email or the in-account Help Centre and we will confirm receipt within 24 hours.

Common Questions About Your Privacy at kalyanexch

Below are the questions we receive most often about data rights, cookie use and how personal information is managed on kalyanexch.net. If your question is not covered here, use the contact paths in the section above to reach our privacy team directly.

We collect the details you enter during registration — name, email address, phone number — along with payment identifiers such as your UPI handle or Paytm-linked number. We also record device type and session activity to keep your account secure.

Payment identifiers are stored in encrypted form and are accessible only to the systems that process transactions. We do not store full UPI credentials; we hold only the reference details needed to match a deposit or withdrawal to your account.

Yes. Submit a deletion request through our in-account Help Centre or by emailing our privacy team. We will process the request within the timeframe required by applicable law and confirm once your data has been removed.

We share data only with partners who directly support our operations — such as payment processors for UPI and Paytm transactions and fraud-screening services. These partners are contractually barred from using your data for any purpose beyond the service they provide to us.

We use cookies to maintain your login session, remember your preferences and analyse how pages perform. Analytics cookies collect aggregated, non-identifiable data. You can disable non-essential cookies in your browser without losing access to your kalyanexch account.

We retain records for a period defined by applicable financial and legal obligations after account closure. Once that period expires, your personal data is securely and permanently deleted from our active systems and backups.

Log in to your account, open the Help Centre and raise a Data Access request, or email us directly from your registered address. We will compile and send your data summary within the timeline set by applicable law, typically within 30 days.

How kalyanexch Handles Your Personal Data

Contact Us About Your Data

Browse Our Data Handling Practices

Encrypted Data in Transit

Cookie Usage and Choices

Account Security Controls

Data Retention Periods

Third-Party Data Sharing

Requesting Data Changes

Common Questions About Your Privacy at kalyanexch

01 What personal data does kalyanexch collect when I open an account?

02 How is my payment information — UPI, Paytm, PhonePe — stored?

03 Can I ask kalyanexch to delete my personal data?

04 Does kalyanexch share my data with third parties?

05 How do cookies affect my privacy on the site?

06 How long does kalyanexch keep my account data after I close my account?

07 How do I access a copy of the personal data kalyanexch holds on me?

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